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Every Question You Should Be Asking Your Remodeler

Deciding to take on a kitchen or bathroom renovation or remodel is a time-consuming, costly, arduous task, and it’s ill-advised to go it alone. To make sure your job is completed on time, within your budget, and up to your standards, it’s crucial to hire a remodeler who knows their stuff. If this is your first home improvement project and you’re not sure how to vet potential candidates, here are some questions you can ask:

  1. Are you licensed? Do not ever take a risk on an unlicensed remodeler. Be sure to look up your remodeler’s license and registrations to make sure they’re qualified to perform the project you want done. Also important is having your remodeler provide their own certificate of insurance to make sure they have the right credentials to work on your project.
  2. Can you put me in touch with a few references? Every reputable remodeler would be happy to put you in touch with past clients in order to demonstrate that they’re experienced in the field and good at what they do. Another necessity is to check the company’s Better Business Bureau rating—you can find ours here
  3. What specific services do you provide? If you want a hassle-free remodel (or at least a project with as little hassle as possible), it’s better to go with a full-service remodeler like Thomas Kitchen and Bath. Full-service remodelers bring with them a complete team of experts with specialized trades that can get the job done faster and at a higher level of quality while also being sound project managers.
  4. What happens if additional costs pop up? You’ve probably watched enough home improvement shows to understand that things sometimes happen that will drive up the cost of the remodel—this could mean the discovery of mold or rodents, or the need to bring your home up to code. If this happens, you need to have an agreement that your remodeler will let you know as soon as a problem is spotted and seek your input before upping the budget accordingly.
  5. What is your communication style? Communication is key when it comes to a home remodel. You need to know who your primary point of contact is, how to get in touch with them, and how often you can expect to hear from them. At Thomas Kitchen and Bath, we prioritize staying in touch with our clients at all points of the process, so they know what stage we are at and what to expect. We pride ourselves on providing the best customer experience in the region.

At Thomas Kitchen and Bath, we’re always happy to answer your questions. If you’re looking to start a new kitchen or bath remodel, give us a call today!